FAQ

what is a Rocky Box?

Rocky Boxes is a Jeep themed subscription box that is shipped to your door monthly. Our team works closely with some of the largest names in the industry to bring you only the best products! Some of the products you may find in your Rocky Box can be detailing supplies, tools, parts, first aid kits, apparel, decals and much more.

Shipping and returns

Your first Rocky Box ships 3-5 days after the order is placed, all future boxes ship between the 15th and 18th. When your package has been processed and receives a shipping label you will be sent an email containing tracking information.  All subscriptions are billed on the 11th of each month. We DO NOT ACCEPT RETURNS however if you receive a product that is defective or broken in your box we will gladly work with you to replace that item, simply email members@rockyboxes.com and we will get back to you as soon as possible.

Can I cancel at anytime?

We understand that you may want to cancel your subscription or skip a renewal so we've done our best to make it as simple as possible, you can login to your account and manage your subscription at anytime. Please keep in mind we do not offer refunds on any transactions because we order products for the following box when your subscription renews.